Office of the Saskatchewan Information and Privacy Commissioner. Guide to FOIP, Chapter 3, Access to Records. Updated 5 May 2023. 10 For more on verifying identity, see the Ministry of Justice and Attorney General resource, Verifying the Identity of an Applicant. See also Subsection 59(e) later in this Chapter. IPC Findings In Investigation Report F-2012-001, the Commissioner investigated an alleged breach of privacy involving Saskatchewan Telecommunications (SaskTel). The complaint alleged that SaskTel was over collecting a customer’s personal information as part of its identity verification process. Along with other findings, the Commissioner found that SaskTel did not have authority to collect the complainant’s Saskatchewan Health Services Number. Furthermore, that SaskTel did not provide a satisfactory explanation as to why it needed to collect other unique identifiers over the phone since it could not verify the accuracy of same. The Commissioner recommended that SaskTel conduct a privacy impact assessment, revise its privacy policy and prepare a script to ensure that its customers understand what is optional when providing proof of identity. Furthermore, that SaskTel purge its system of all personal information and personal health information of its customers and third parties collected without the requisite authority within 60 days. Requests Not on “Form A” Applicants do not have to submit an access to information request on Form A for it to be considered a request under FOIP. A request need only be in writing and include the elements found on Form A to be a valid request under LA FOIP. Form A includes: • First and last name. • Name of organization or company (if applicable). • Mailing address. • Telephone number. • Email address. • The type of information being requested (personal or general). • The government institution the request is being made to. • The records being requested. • The time period of the request. • Signature of the applicant. The Legislation Act establishes general rules that govern the interpretation of all statutory instruments in the province of Saskatchewan. Section 2-26 of The Legislation Act provides
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