Office of the Saskatchewan Information and Privacy Commissioner. Guide to FOIP, Chapter 6, Protection of Privacy. Updated 27 February 2023. 168 IPC Findings In Investigation Report F-2009-001, the Commissioner investigated a complaint involving the Saskatchewan Workers’ Compensation Board (WCB). An individual had concerns about the way WCB collected, used, and disclosed his personal information. As part of the investigation, the Commissioner considered WCB’s collection of the complainant’s personal information indirectly from the Sergeant-at-Arms with the Legislative Assembly Services. The Commissioner found that subsection 26(3) of FOIP authorized the WCB to collect the complainant’s personal information indirectly under this provision. SECTION 27: STANDARD OF ACCURACY Standard of accuracy 27 A government institution shall ensure that personal information being used by the government institution for an administrative purpose is as accurate and complete as is reasonably possible. Section 27 of FOIP requires that government institutions ensure that personal information being used for an administrative purpose is as accurate and complete as is reasonably possible. This requirement is intended to minimize the possibility that a decision affecting an individual will be made based on inaccurate, obsolete, or incomplete information.504 Section 27 incorporates a fundamental principle of “fair information practices” (see 10 Fair Information Principles, Accuracy earlier in this Chapter), in that it requires that government institutions who use personal information to make decisions about an individual ensure the information is accurate and complete. The importance of this “data quality” principle cannot be overstated; its absence can lead to serious consequences.505 Administrative purpose means the use of personal information about an individual in a decision-making process that directly affects the individual. This includes all uses of personal 504 Drapeau, Professor Michel W., Racicot, Me Marc-Auréle, Federal Access to Information and Privacy Legislation Annotated 2021, (Toronto: Thomson Reuters 2020) at p. 6-84. 505 SK OIPC Review Report F-2006-003 at [49]. Originates from AB IPC Order 98-002 at [86] and [87].
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