Guide to Faxing

Preventing Breaches with Safeguards and Responding to a Privacy Breach	1
What is a Misdirected Fax?	2
What is Personal Information and Personal Health Information?	3
The Importance of Safeguards for Faxing	4
Implementing Appropriate Safeguards for Faxing	5
1. Adopt Written Policies, Procedures and/or work standards on Faxing (Administrative Safeguards)	5
2. Take Steps to Fax Safely (Administrative Safeguards)	5
3. How to Treat Faxes you Receive (Administrative Safeguards)	6
4. Setting Up and Maintaining your Fax Machine (Technical and Physical Safeguards)	6
When OIPC Will Investigate a Privacy Breach	7
What to Expect in an Investigation by OIPC	9
Checklist	10
If you receive a misdirected fax6F	10
If you send a misdirected fax	11
Acknowledgments	12
Contact Information	13

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