Office of the Information and Privacy Commissioner. Guide to LA FOIP, CHAPTER 2, Administration of LA FOIP. Updated 2 March 2023. 8 4. Institutions should protect the privacy of individuals with respect to their personal information.7 An LA FOIP Coordinator or Privacy Officer should: • Respond to access requests and privacy complaints. • Raise awareness of access and privacy issues on a regular and proactive basis within their organization. • Be aware of operations of the organization, the types of records and recordmanagement systems in the department. • Quickly identify what units within the department are likely to have the records responsive to an access request and which employees should be consulted. • Be senior enough to be able to provide access and privacy advice to the Mayor or head of the organization on a regular basis. • Monitor decisions and recommendations of the IPC and ensure those decisions are integrated into the orientation and in-service training of staff in the department. • Be involved in the design of new programs that may impact access or privacy rights; • Provide timely advice to the department to ensure that LA FOIP will be complied with. • Improve general awareness about the legislation through training sessions and materials within the department. In large organizations, newsletters, notices, FAQs, or a column in an intradepartmental bulletin may be helpful. The LA FOIP Coordinator or Privacy Officer may undertake internal audits to identify areas where more work is required to ensure full compliance.8 LA FOIP Coordinators and Privacy Officers may meet from time to time to discuss common problems or share knowledge and experience. 7 SK OIPC, FOIP FOLIO, January 2004 at p. 3. 8 SK OIPC, FOIP FOLIO, January 2004 at p. 3-4.
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