TABLE OF CONTENTS Overview ....................................................................................................................................................................... 1 Who Has The Right of Access ..............................................................................................................................2 Section 5: Right of Access.................................................................................................................................. 3 Processing Access to Information Requests ...................................................................................................5 Name of Applicant is Personal Information................................................................................................6 Reason for Request Not Relevant...................................................................................................................7 Questions in Access to Information Requests ...........................................................................................8 Verifying Identity ................................................................................................................................................... 9 Requests Not on “Form A” ............................................................................................................................. 11 Search for Records................................................................................................................................................. 12 IPC Review of Search Efforts .......................................................................................................................... 13 Searching Records of Employees................................................................................................................. 17 Local Authority Records in Personal Email Accounts ................................................................ 18 Personal Records in Local Authority Email Accounts ................................................................ 21 Records Not Responsive ................................................................................................................................. 26 Creating Records................................................................................................................................................ 28 Section 5.1: Duty to Assist .................................................................................................................................. 30 Subsection 5.1(1)................................................................................................................................................ 30 Subsection 5.1(2)................................................................................................................................................ 34 Section 6: Application........................................................................................................................................... 35 Subsection 6(1)(a) .............................................................................................................................................. 35 Subsection 6(1)(b) .............................................................................................................................................. 37 Clarifying vs Narrowing ........................................................................................................................ 38 Subsection 6(2) ................................................................................................................................................... 42 Subsection 6(3) ................................................................................................................................................... 42 Clarifying vs Narrowing ........................................................................................................................ 43 Subsection 6(4) ................................................................................................................................................... 46 Section 7: Response Required........................................................................................................................... 46 Subsection 7(1) ................................................................................................................................................... 48
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