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Guide to LA FOIP-Chapter 6

Overview 8
The Right of Privacy 9
Privacy as a Charter Right 11
Privacy versus Confidentiality 12
The Threat of Identity Theft 13
10 Fair Information Principles 17
Accountability 19
Identifying Purposes 19
Consent 20
Limiting Collection 20
Limiting Use, Disclosure and Retention 20
Accuracy 21
Safeguards 21
Openness 22
Individual Access 22
Challenging Compliance 22
Need-to-Know Principle 23
Data Minimization Principle 24
De-identified information 25
Necessary, Effective & Proportional 31
Consent Requirements 32
Best Practice Steps for Consent Forms 36
Section 23: Definition of Personal Information 37
What is not Personal Information? 42
Subsection 23(1)(a) 45
Subsection 23(1)(b) 49
Subsection 23(1)(c) 52
Subsection 23(1)(d) 55
Subsection 23(1)(e) 57
Subsection 23(1)(f) 60
Subsection 23(1)(g) 63
Subsection 23(1)(h) 66
Subsection 23(1)(i) 68
Subsection 23(1)(j) 71
Subsection 23(1)(k) 73
Subsection 23(1)(k)(i) 74
Subsection 23(1)(k)(ii) 76
Subsection 23(1.1) 77
Subsection 23(2)(a) 80
Subsection 23(2)(b) 83
Subsection 23(2)(c) 85
Subsection 23(2)(d) 87
Subsection 23(2)(e) 90
Subsection 23(2)(f) 93
Subsection 23(3) 93
Section 23.1: Duty of local authority to protect 96
Safeguards 97
Administrative 98
Technical 103
Auditing 106
Encryption 108
Physical 111
Subsection 23.1(a) 114
Subsection 23.1(b) 116
Subsection 23.1(b)(i) 116
Subsection 23.1(b)(ii) 119
Subsection 23.1(b)(iii) 120
Subsection 23.1(c) 123
Section 23.2: Information Management Service Provider 125
Subsection 23.2(1) 126
Subsection 23.2(2) 127
Subsection 23.2(3) 130
Subsection 23.2(4) 131
Section 24: Purpose of Information 132
Over collection 135
Unsolicited Information 137
Section 25: Manner of Collection 139
Subsection 25(1): Direct Collection 139
Subsection 25(2): Inform Individual 140
Subsection 25(3): Exception to Informing 143
Section 26: Standard of Accuracy 146
Section 27: Use of Personal Information 150
Subsection 27(a) 153
Subsection 27(b) 157
“Use” Involving Contracted Third Parties 159
Subcontracting by Outsourcers 160
Section 28: Disclosure of Personal Information 161
Subsection 28(1) 164
Subsection 28(2)(a) 166
Subsection 28(2)(b) 168
Subsection 28(2)(b)(i) 169
Subsection 28(2)(b)(ii) 171
Subsection 28(2)(c) 173
Subsection 28(2)(d) 174
Subsection 28(2)(e) 175
Subsection 28(2)(f) 178
Subsection 28(2)(g) 180
Subsection 28(2)(h) 182
Subsection 28(2)(h.1) 187
Subsection 28(2)(i) 192
Subsection 28(2)(j) 196
Subsection 28(2)(k) 201
Subsection 28(2)(l) 206
Subsection 28(2)(m) 210
Subsection 28(2)(n) 212
Subsection 28(2)(n)(i) 212
Subsection 28(2)(n)(ii) 220
Subsection 28(2)(o) 221
Subsection 28(2)(p) 223
Subsection 28(2)(q) 225
Subsection 28(2)(r) 226
Subsection 28(2)(s) 229
Section 28.1: Notification 231
Privacy Breaches 234
Best Practice Steps for Breaches 236
Contain the breach 236
Notify 237
Investigate 238
Conducting Root Cause Analysis622F 240
Prevent 243
How IPC Investigations are Initiated 243
Process for Proactively Reported Breaches 243
Section 29: Personal information of deceased individual 245
Subsection 29(1) 245
Subsection 29(2) 247
Section 30: Access to personal information 250
Subsection 30(1) 251
Subsection 30(2) 252
Subsection 30(3) 258
Subsection 30(3)(a) 259
Subsection 30(3)(b) 263
Section 31: Right of correction 266
Subsection 31(1) 268
Subsection 31(2) 270
Subsection 31(2)(a) 272
Subsection 31(2)(b) 276
Subsection 31(2)(c) 278
Subsection 31(3) 279
Section 38: Application for review 280
Subsection 38(1)(a.4): Privacy complaints 280
Subsection 38(1)(c): Correction reviews 283
Subsection 38(2): 1 Year Deadline 284
Section 39: Review or refusal to review 284
Subsection 39(2)(a.6): Insufficient evidence 285
Validity Test 285
Privacy Impact Assessments (PIAs) 286
Records & Information Management (RIM) 290
Basic RIM Concepts728F 290
RIM Best Practices729F 292
Record Retention 303
Record Disposal 306
Best Practices for the Secure Destruction of Personal Information746F 308
Preserving Records 319
Focus on Issues in Privacy 321
Big Data and Predictive Analytics 321
Biometrics and Facial Recognition 324
Body Worn Cameras 325
Data Brokers 327
Personal Email Use for Business 329
Snooping 334
Surveillance 337

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