5 Office of the Saskatchewan Information and Privacy Commissioner. Sample Operational Policy Access to Information and Checklist. Updated 06 November. 2024. The administrator (or person responsible) will use an access request checklist so as to be sure that all the steps have been taken (sample access request checklist attached). Employees shall assist the administrator (or person responsible) as necessary in obtaining information responsive to access to information requests in accordance with the timelines legislated under LA FOIP and contained in the access request checklist. 4.4 Duty to Assist The Municipality has a duty to provide assistance to an applicant including to respond to a request for access openly, accurately and completely; to provide an explanation of any term, code or abbreviation used in the information, or to refer an applicant to a person who is able to supply an explanation if the Municipality is unable to do so. 4.5 Clarifying or Narrowing If a formal access request is unclear, in other words, the administrator cannot determine the records being requested, the administrator should write the applicant asking the applicant to clarify the access request. This should be done as soon as possible upon receipt of the access request. If the access request is clear as to the records being requested, the administrator, as part of the duty to assist, can contact the applicant to see of the access request can be further focused. In other words, to see if fewer records might meet the purpose of the applicant and perhaps keep fees down. This should be done as soon as possible upon receipt of the access request. 4.6 Exemptions LA FOIP provides for the protection of certain information. There are mandatory and discretionary provisions under LA FOIP authorizing the head to refuse to give access to information contained in a record.
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