Office of the Saskatchewan Information and Privacy Commissioner. Steps to Request a Correction of Personal Information or Amendment of Personal Health Information. 29 April 2025. for correction. In that report it was noted that a request for correction must include, at a minimum: 1) the personal information the applicant believes is in error. The personal information must be the personal information of the applicant and not a third party; 2) The alleged error must be a factual error or omission; 3) The request must include some evidence to support the allegation of error or omission. Mere assertions will not suffice; and 4) The proposed correction must be clearly stated and cannot be a substitution of opinion. In the end, the Ministry of Justice made a notation on the file that the request was received but not made. The Commissioner agreed that the Ministry of Justice responded appropriately. • In Review Report 011-2014, the Applicant requested a correction to their personal information in a letter that the Village of Killaly (Village) sent to them. It was found that the Village could not provide proof to support the statement it made and, as such, it was found that the personal information was not accurate. The Commissioner recommended that the Village make the correction as requested by the Applicant. Some examples of Review Reports issued by the IPC dealing with requests for amendment of personal health information under HIPA are as follows: • In Review Report 246-2019, a request for amendment to a medical record was submitted to the Saskatchewan Health Authority (SHA). The Applicant designated their parent to act on their behalf for this review. The Applicant alleged comingling of their personal health information with another individual who has the same first and last name as them. The Applicant submitted documentation to the SHA to support their assertion. Upon review, the Commissioner did not find any instances where the registration information recorded on the records contained another person’s information. The Commissioner found that the SHA took appropriate steps in considering the request. • In Review Report 125-2017, the Applicant requested that the Saskatoon Regional Health Authority (SRHA) make amendments to their personal health information recorded on an emergency/outpatient registration form, and on records created as a result of an emergency department visit. Some of the requested amendments related to observations. It was noted that to determine if factual observations are correct, the first step is to determine if it is independently or objectively verifiable. Discrepancies could occur because of different factors, including that the doctor did not hear the patient correctly, or heard the patient correctly but wrote something different. The doctor could have also recorded
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